WebJan 7, 2024 · While CRA's new service standard for its call centre says 65 per cent of callers should reach an agent within 15 minutes, the CFIB's … WebJan 7, 2024 · However, the CFIB says that the employment insurance and capital cost allowance questions could only be answered by a senior agent, and the average wait time for a transferred call was 59...
CRA wait times and hours are ridiculous for a normal person
WebFeb 25, 2024 · New automated callback service – When available, this new service lets callers ask for a callback instead of waiting on hold. Callers on the individual tax enquiries, benefits enquiries, and business enquiries lines may be given the option of a callback at certain times of the day and when wait times reach a certain length. WebWhen payments start You'll receive your first payment about 28 days after you apply if you're eligible and have provided all required information. If you're not eligible, we'll notify you of the decision made about your application. Waiting period Before you start receiving benefits, there is 1 week for which you won't be paid. chat sygecom
Managing call volumes – Investments in contact centres
WebThe Canada Revenue Agency (CRA) would like to remind Canadians that April is the busiest time of the year for our phone lines. While the CRA aims to respond to all callers, there will be periods when all its agents are fully occupied answering individuals’ calls. During these times, you may need to make a few attempts to reach us, and the ... WebDec 19, 2024 · Sign in CRA sign in. You are here: Canada.ca; Canada Revenue Agency; Contact the Canada Revenue Agency; Get in-person tax help. Depending on what kind of taxes you need help with, there may be in-person tax help available. What kind of taxes do you need help with? personal taxes, benefits or refunds; WebProcessing times vary, depending on the type of application you submit. Information on processing times is available online for applications submitted inside and outside of Canada. This information is updated frequently, so check often. See also checking processing times questions. Create an account or sign in. customized patriots wallet for men